Shipping Policy

At Mustcustomize, we strive to deliver your personalized song in a timely and efficient manner. Please read our shipping policy for details on how your unique song gift will be processed and delivered.

Order Processing

Processing Time:
Once you've placed your order, our team will begin crafting your personalized song. This process typically takes 2-5 business days depending on the complexity and customization of your request.
Notification:
You will receive an email confirmation once your order is placed. Once your personalized song is ready, we will notify you via email with a link to download or stream your song.
Delivery:
Since our products are digital (songs), there are no physical shipping fees. Your personalized song will be delivered via email as a downloadable file or accessible link.
Delivery Methods:
Email: We’ll email your song to you as an attachment.

International Orders:
As all products are digital, they are accessible worldwide with no additional fees. However, if we offer physical products (like CDs), shipping fees and delivery times will vary depending on your location.
Download Issues:
If you experience any issues with downloading your personalized song, please reach out to us at hello@mustcustomize.com, and we will promptly assist you.